As companies embrace cloud in general and public cloud in particular, they open up their environments. This requires a thoughtful thinking because they are adding new workload locations, but in most situations, without removing the existing ones. Beside the public cloud, SaaS services are increasingly consumed, making the IT landscape the end-user interacts with complex. It’s worth taking the time to think through how this will work. Looking at the future model of operations, perform an initial design and then look, from there at how you can get there will be critical for your success. Build a strong Enterprise Architecture capability if you don’t have one yet.