Brokering, shield your complexity

In my last podcast I spoke about service integration and management, about how to manage the multiple suppliers that together will provide you with the IT environment and services you present to your users and customers. But there is more to it. The number of suppliers makes the access to the environment increasingly complex. Indeed, now you have compartments running services in multiple locations and it may be difficult for your users to figure out what runs where. This is where the brokering platform plays a role. It enables a transparent view of the overall landscape and allows user access simply by choosing the service, without having to know where it is located, how it can be accessed and what password is required to get there. Listen to my description of the rational for a service broker and which functions it executes.

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