Are we taking the Digital Divide into account

Lately I have been working with construction workers and realized their difficulty to use the digital world. This lead me to asking myself whether we, digital savies; take the digital divide enough into account when we design new processes, systems or user interfaces. How can we address the needs of both the digital savies and the digitally lost? Do we have the ability to develop systems and environments for them or do we need to involve the digitally lost in the process? And are our organizations ready to do so as they increasingly move to digital only access. Listen to my podcast and tell me what your experience is.

Tell me what is going through your mind.

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