How did we get to Service Brokering?

Over the last several months I have been working on a guide for the OpenGroup, titled “Service Brokering with the IT4IT™ Standard”. You can find the guide on their website here. What I am planning to do over the next podcasts is to walk you through how IT4IT can help you in building your service brokering capability. But before doing that I want to lay down the problem, describing how we actually got there and why Service Brokering is a must these days. Listen to my podcast where I dig into the history of IT to show the trend and describe how IT needs to transform itself to become THE provider of digital services to the business. Enjoy.

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