Building a Hybrid Functional Reference Architecture – Part 7 – Service Usage

In the last podcast we described how to provision a service and how the automation enabled the set-up, change and shut-down of a service instance. Let's now look at how the service instance can actually be used by the user and what happens in the background to enable monitoring and metering of the service. There …

The future of the CIO

What is the future of the CIO in a Digital Enterprise? Let's ask ourselves that question for a minute? In this podcast I'm discussing the different options CIOs have as described in the diagram above. What is the right place for you? How are you seeing the evolution of IT in your enterprise? There are …