From IT to Digital Business Operating Model

In a traditional IT operating model competencies are grouped in silos with clearly defined responsibilities. The cloud is fundamentally changing that by forcing teamwork between technology teams for a common objective, keep the environment up and running. Going to digital and the responsiveness and agility required to do this forces the operating model even further …

Why IT Should Become an Internal Service Broker

In the previous blog entry we talked about IT becoming service focused. We also talked about the IT environment becoming more complex as, in an effort to reduce cost, services and applications are hosted in a variety of platforms. These platforms extend from the traditional environment, through private, managed and public cloud to SaaS services. …

The business aspects of cloud: Part 11 – Does the IT department own cloud computing?

This entry was originally published on the CloudSource blog in March 2012. A couple weeks ago I met with a customer who challenged me on the idea that the responsibility of cloud is not up to the IT department. They don’t have spikes in the demand for infrastructure and when something new needs to be …

The business aspects of cloud: Part 10 – 4 areas for innovation with the cloud

This entry was originally posted on the CloudSource blog in March 2012. Up until now we talked about cloud as a new way to deliver existing functionality. We discussed how to choose which applications to position where. But is cloud just a new way of delivering IT functionality? I do not believe that it is. …

The business aspects of cloud: Part 3 – The strategic service broker

This entry was originally published on the CloudSource blog in January 2012 Remember, at the end of part 1, we highlighted that the business expects IT to be able to respond faster and address variable demands and to provide easy access to the appropriate information provided by internal systems or available on the Internet. All-the-while, …