From IT to Digital Business Operating Model

In a traditional IT operating model competencies are grouped in silos with clearly defined responsibilities. The cloud is fundamentally changing that by forcing teamwork between technology teams for a common objective, keep the environment up and running. Going to digital and the responsiveness and agility required to do this forces the operating model even further... Continue Reading →

Business AND IT, why do we say that?

You always hear people speaking about business and IT, but they never talk about business and HR, business and finance or business and marketing. Why that difference? Is it purely historical? Does it still makes sense? Actually should IT still be a separate department, and if yes, what should its role be? These are all... Continue Reading →

Disrupt or be disrupted, that is the question

Uber disrupted the taxi industry, AirBNB the hotel market and tesla the automotive industry. What is happening in your sector and what approach are you planning in response? How does that influences your IT department? And are they ready to take on the challenge? After having asked ourselves whether we’re going to cloud for the... Continue Reading →

Do we still need an IT department?

In a world where the business is increasingly performed using digital technologies and where the younger generation is IT literate, do we still need an IT department? That is actually an interesting question. It’s true that some industries have become driven by information technology. Think about the financial services industry or telecom. Most financial assets... Continue Reading →

Transform IT for the digital economy.

As companies increasingly become digital, information technology needs to be central to their evolution. However, this implies a fundamental change in thinking from both IT and the business. Are both entities ready to take a new start? Let me give you an example. Let’s think about a manufacturing company that wants to deliver services to... Continue Reading →

Why IT Should Become an Internal Service Broker

In the previous blog entry we talked about IT becoming service focused. We also talked about the IT environment becoming more complex as, in an effort to reduce cost, services and applications are hosted in a variety of platforms. These platforms extend from the traditional environment, through private, managed and public cloud to SaaS services.... Continue Reading →

The business aspects of cloud: Conclusion

This entry was originally published on the CloudSource Blog in March 2012. I’ve spent the last several weeks addressing some of the business aspects of cloud and why/how companies move to the cloud. It’s time now to wrap this series up. The cloud discussions have been changing rapidly over the last months, focusing away from... Continue Reading →

IT should become a service provider

This entry has originally been published on the CloudSource blog in December 2011 Have you ever heard people complaining their IT department does not provide them the tools and services they require? I can tell you, I often get an earful of such conversations. So my next question is always, what are you doing about... Continue Reading →

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