The Journey to Service Integration

In my last blog post I discussed how to manage service providers while running IT as a service broker. I mentioned that most companies go for a hybrid service integration model maintaining integration leadership and skills. I also pointed out this is a journey and not an easy one.Starting the cultural changeThe culture and working... Continue Reading →

Cloud Brokering and Provider Management

Lately I started discussing Brokering in a group conversation and took the NIST definition expecting all attendees would immediately relate to what brokering actually meant. Halfway through the conversation however somebody intervened and asked me why I was not just using a web page with links for all the services that needed to be accessed.... Continue Reading →

Blog at WordPress.com.

Up ↑