Building a Hybrid Functional Reference Architecture – Part 7 – Service Usage

In the last podcast we described how to provision a service and how the automation enabled the set-up, change and shut-down of a service instance. Let's now look at how the service instance can actually be used by the user and what happens in the background to enable monitoring and metering of the service. There …

Building a Hybrid Functional Reference Architecture – Part 2 – IT4IT

In my last podcast I started the description of how we built the Hybrid Functional Reference Architecture and I introduced the three layers (Demand, Delivery, Supply). In this podcast I overlay the four IT4IT valuestreams on top of those three layers. Here are the definitions of the four valuestreams as described in version 2.1 of …