7 key thoughts for the design of a hybrid IT environment

Companies are increasingly moving to a hybrid IT environment, but this happens often piecemeal. However, to ensure the end-to-end view described in earlier podcasts, taking the time to design the environment properly is critical. 7 key elements need to be taken into account in that process, user experience, security, policies, compliance, management, continuity and integration. …

Why IT should become an Internal Service Broker? Part 2

In the previous blog entry we started discussing why IT should become an internal service broker and I shared the first three steps of the process to get there. We started by defining the services that are expected from the business, then looking at which services should be delivered by other entities, to finally discussing …