Brokering, shield your complexity

In my last podcast I spoke about service integration and management, about how to manage the multiple suppliers that together will provide you with the IT environment and services you present to your users and customers. But there is more to it. The number of suppliers makes the access to the environment increasingly complex. Indeed,... Continue Reading →

7 key thoughts for the design of a hybrid IT environment

Companies are increasingly moving to a hybrid IT environment, but this happens often piecemeal. However, to ensure the end-to-end view described in earlier podcasts, taking the time to design the environment properly is critical. 7 key elements need to be taken into account in that process, user experience, security, policies, compliance, management, continuity and integration.... Continue Reading →

Cloud, a mean, not an end.

Many IT people see the cloud as the ultimate goal. It will solve all the problems IT departments have. I’m also seeing some boards having the same issue and mandating a move to the cloud. But the cloud shouldn’t be the end goal. It adds value in some situations, but should not be the ultimate... Continue Reading →

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